Faulty Pen

From time to time patients report that they have received a faulty pen.
This page is to help to resolve these issues.
Prior to completing the faulty pen form, please review the administering instructions for your prescribed injection pen and follow these troubleshooting tips.
Wegovy Instructions Mounjaro Instructions

Faulty Pen Form

If you still believe the pen to be faulty after following these instructions, please complete the Faulty Pen Form below;